Effective Date: August 4, 2024

1. Introduction

At Ojuswani Foundation, we value our donors and strive to ensure a positive experience. This Refund Policy outlines the circumstances under which we will provide refunds for donations made through our website, ojuswanifoundation.com.

2. Donations

Donations made to Ojuswani Foundation are used to support our mission of helping poor dogs and animals. Due to the nature of donations, we do not typically offer refunds. However, we understand that there may be exceptional circumstances, and we will consider refund requests on a case-by-case basis.

3. Eligibility for Refunds

Refunds may be considered in the following situations:

• Duplicate Donation: If you have made a duplicate donation by mistake, please contact us as soon as possible.
• Error in Donation Amount: If you made an error in the donation amount, please contact us immediately for correction.
• Unauthorized Transaction: If you believe a donation was made using your payment details without your permission, please contact us for assistance.

4. Process for Requesting a Refund

To request a refund, please contact us within 30 days of the donation date. Include the following information in your request:

• Your full name
• Date of donation
• Donation amount
• Transaction ID or reference number
• Reason for the refund request

You can contact us at:

Ojuswani Foundation
Khelgaon, Akshardham, Delhi
foundationojuswani@gmail.com
+91 98107 43908

5. Processing Refunds

Refunds will be processed using the original payment method. Please note that it may take up to 10 business days for the refund to reflect in your account, depending on your payment provider.

6. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for any updates.

7. Contact Us

If you have any questions about this Refund Policy or need assistance with a refund request, please contact us at:

Ojuswani Foundation
Khelgaon, Akshardham, Delhi
foundationojuswani@gmail.com
+91 98107 43908